From the Paws Up
What kind of a visit schedule do you typically recommend?
Dogs: we require a minimum of 3x/day visits. The majority of dogs do very well with (3) 30 minute visits while you're out of town.
Cats: we require a minimum of 1 visit/day. We do not offer every other day kitty visits. Most clients choose the 15 minute visit.
We know that each pet is unique and there is not a one-size-fits all approach. We are more than happy to create a custom schedule from our menu of services offered. These listed here are an example.
My pet requires medication. Can you administer it?
We are happy to administer oral pills/liquids, eye drops, ear medication and/or change any wound dressings your pet may have, granted your pet is accustomed to these treatments. We do not offer any injections (subcutaneous fluids, insulin etc). If you are unsure if your pet will be receptive to our medication administration, a practice visit may be necessary prior to securing vacation services.
My pet has some behavioral issues. Can you help?
We are not licensed trainers/behaviorists and do not offer behavior modification services. However, we are more than happy to help reinforce any training or manners you are working on (sit, down, off etc).
My dog has poor leash manners. Will you still walk him?
Our contract states that we cannot walk a dog over 30 lbs who lunges or pulls continually on the leash. We reserve the right to use a no-pull harness (Easy-walk or Freedom) on dogs as needed. Our shoulders and back cannot handle that stress on a daily basis.
What happens during the initial consultation?
A lot! This is where we get a chance to meet one another and, of course, your pets. Together we review our contract documents. There is a lot of information to cover, but we need to absolutely certain we are both on the same page regarding expectations. This is also where we review pet care routines, locations of food/treats/pets supplies and learn about unique traits your pet may have. During this time, your pet will have the opportunity to check us out as well - they learn a lot about us by observation and interaction. By the end we (on both sides) can determine if our services will be a good fit for one another. Plan for this meeting to take roughly 30 minutes. (There is no charge for this consultation)
How do I get started?
You can fill out the form located on our Contact page or you can give us a call (952-917-9209). If you get our voicemail, please list your location, type of service you're interested in (vacation or recurring walks), and the number/type of pets you have. We will get back to you within 1 business day.